Kay Pierce FR - Online Order Correction Form

Received Item #

Description

Needed Item #

Description

Online Order Correction Form

To check the status of an online order, please e-mail us at info@kaypiercefr.com

Thank you for supporting our program. Your order has been carefully packed and checked for accuracy. If you discover an error, we want to know. We guarantee 100% satisfaction. If there is a problem, please complete the form below and your information will be forwarded to our Customer Service Representatives.

Exchanges or corrections will only be accepted for one week after the delivery.

* - Required Fields

Buyer's Name on Credit Card:	*
Shipping Address:	*
City:	*
State:	*
Zip Code:	*
Order #:	*
Your Name:
Day Phone:		Ext:
Evening Phone:
Email Address:

Please fill in all of the fields below. If you need assistance, please call us Monday-Friday from 8:30 am to 4:00 pm Central Time at 817.337.5335 or 800.817.5351 or refer to the table below.

EXAMPLE:

Received Item #	Qty	Description	Code	Needed Item #	Qty	Description
5150	1	Mixed Fruit Tin	WO	5250	1	Christmas Tin with Candy

Please use the following codes to identify the problem with your product:

WO - Wrong Item Ordered
WR - Wrong Item Received

D - Damaged
O - Other

M - Missing

If you have additional items, please submit another form.

Please double-check to make sure your information is accurate. We want to ensure that we have accurate information so your order can be shipped without delay. Please allow 10-14 business days to receive your order.

NOTICE: PLEASE DO NO CALL THE SCHOOL OR ORGANIZATION FOR CORRECTIONS!
(This service is provided for your convenience.)