Kay Pierce FR - Student Order Correction Form

Student Order Correction Form

Please complete the form below for order discrepancies on a purchase delivered to you by a student. If your order was placed online and shipped directly to you please click here.

Order corrections will only be accepted for one week after the delivery.

*Required Fields

School/Organization:	*
Teacher/Team Leader:	*
Grade:	*
Seller's First Name:	*
Seller's Last Name:	*
Your Name:	*
Day Phone:	*	Ext:
Evening Phone:
Email Address:	*

Please fill in all of the fields below. If you need assistance, please call us Monday-Friday from 8:30 am to 4:00 pm Central Time at 817.337.5335 or 800.817.5351 or refer to the table below.

EXAMPLE:

Received Item #	Qty	Description	Code	Needed Item #	Qty	Description
5150	1	Mixed Fruit Tin	WO	5250	1	Christmas Tin with Candy

Please use the following codes to identify the problem with your product:

WO - Wrong Item Ordered
WR - Wrong Item Received

D - Damaged
O - Other

M - Missing

Received Item #	Qty	Retail	Description	Code	Needed Item #	Qty	Description

If you have additional items, please submit another form.

Please double-check to make sure your information is accurate. We want to ensure that we have accurate information so your order can be shipped without delay. Your corrected order will be returned to the child at their school or organization via UPS. Please allow approx. 2 weeks to receive your order. Please return your product to the school. Thank you!

NOTICE: PLEASE DO NOT CALL THE SCHOOL OR ORGANIZATION FOR CORRECTIONS!
(This service is provided for your convenience.)